The General Insurance® App
Everyone
Searching for a cool media for APPzone? The General Insurance® App by The General Automobile Insurance Services, Inc features cool features. Feel the difference now. Find supporting info in Business.
How To Get The General Insurance® App
The General® mobile app helps you manage your policy anytime, anywhere. Whether you need to get a quote, make a payment, access your ID cards, add proof of insurance to your digital wallet, or submit a claim, The General® makes it simple and convenient
• Quickly get a quote for a new insurance policy with The General®
• Make a payment or schedule a payment using different payment methods.
• Access your ID Cards after signing in for the first time. You can view your virtual ID cards in landscape mode or open the PDF version to see your full legal ID cards.
• Start and submit a new claim, or track the status of an existing claim.
• Log in the way that works best for you using your email address or biometric authentication available on your device.
We’re always looking for ways to improve your mobile app experience. Please feel free to leave feedback about your experience or contact us at [email protected]. We’re committed to delivering a 5-star app experience.
*Some restrictions apply. Subject to Underwriting guidelines. Not available in all states.
End User License Agreement: https://www.thegeneral.com/legal/app_eula/
Privacy Notice: https://www.thegeneral.com/legal/privacy-policy/
• Quickly get a quote for a new insurance policy with The General®
• Make a payment or schedule a payment using different payment methods.
• Access your ID Cards after signing in for the first time. You can view your virtual ID cards in landscape mode or open the PDF version to see your full legal ID cards.
• Start and submit a new claim, or track the status of an existing claim.
• Log in the way that works best for you using your email address or biometric authentication available on your device.
We’re always looking for ways to improve your mobile app experience. Please feel free to leave feedback about your experience or contact us at [email protected]. We’re committed to delivering a 5-star app experience.
*Some restrictions apply. Subject to Underwriting guidelines. Not available in all states.
End User License Agreement: https://www.thegeneral.com/legal/app_eula/
Privacy Notice: https://www.thegeneral.com/legal/privacy-policy/
Car Insurance Coverage You Deserve At Prices You Can Afford
Updated on
Aug 20, 2026
Data safety
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Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
- This app may share these data types with third partiesLocation, Personal info and 4 others
- This app may collect these data typesLocation, Personal info and 4 others
- Data is encrypted in transit
- You can request that data be deleted
Ratings and reviews
39.9K reviews
Oi812
- Flag inappropriate
May 6, 2026
Frustrating...Despite multiple calls to customer support, I still cannot sign in on the app. The site says it can't find my policy! My policy is active, and I'm trying to pay my bill. I am paralyzed because I can't even access my own account or documents. So, I'm about to waste another 45 mins and at least one phone transfer trying to find my info, get them to update it, hopefully pay my bill before I get cancelled, and pray it works this time. I'm switching companies today.
5 people found this review helpful
The General Automobile Insurance Services, Inc
May 7, 2026
Oh no, we're so sorry you’re going through such a frustrating time with our app and trying to pay your bill. Not being able to access your policy is incredibly stressful, and we truly want to help. Please send your contact information to [email protected] so we can look into this right away and get things fixed for you.
Shawna Stevens
- Flag inappropriate
March 9, 2026
Overall, if you can deal with the pricing of the company itself, the app is actually really smooth and convenient. Just about anything you can do with an agent, you can do yourself on this app. Make any policy changes, just quotes, get a copy of all your cards or just have access to the digital version to show. I didnt set up notifications except text payment reminders, and even that is just once, the dont pester me at all. High prices for terrible coverage, but really decent app.
16 people found this review helpful
Claudia Hernandez
- Flag inappropriate
September 24, 2024
I can never log in to the app. It always says either my email, policy number and/or password is wrong. But I know it's not. I have been trying to log in for WEEKS now. Uninstalling the app and reinstalling doesn't help. Can't go to the regular website either because it brings up an error. I saw that in a previous review, someone was having an issue logging in, and they got a response that it was no longer an issue, but IT IS! I'm very frustrated with the whole thing.
26 people found this review helpful
The General Automobile Insurance Services, Inc
September 30, 2024
Oh no! We sincerely apologize for the troubles you've had with the app. We'd be happy to take a look into this for you, please contact us at [email protected]. Thank you.
What’s new
Enhanced policy coverage details and improved the display of discounts. We’ve also made updates to improve the overall app experience and reliability.
